Effective Date: March 11, 2026
Cloud Core MSP LLC (“CCMSP,” “we,” “us,” or “our”) provides managed information technology, cybersecurity, cloud, communications, compliance, and related support services. This Privacy Policy explains how we collect, use, disclose, and protect information collected through https://ccmsp.pro, our contact forms, support and customer drop-off workflows, and related business communications.
1. Information We Collect
We may collect information you provide directly to us, including your name, company name, business email address, phone number, address, message contents, service request details, device information, and other information you choose to submit through our website forms or in communications with us.
We may also collect technical and usage information such as your IP address, browser type, device information, pages visited, timestamps, referral source, and similar website or security-related data.
If you use our website forms, we may also collect form submission metadata and anti-spam or security-related information used to help protect the website and our business systems.
2. How We Use Information
We may use collected information to:
- respond to inquiries, consultations, and quote requests;
- create, manage, and respond to support or service tickets;
- provide managed services, troubleshooting, onboarding, and related business operations;
- operate, maintain, secure, and improve our website and services;
- maintain business records and document customer interactions;
- investigate misuse, spam, fraud, or security events; and
- comply with legal, contractual, regulatory, insurance, or operational obligations.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies for site functionality, security, spam prevention, performance, and user experience. We may also use third-party tools or embedded services that collect technical usage information when you interact with the site.
You can control cookies through your browser settings. Disabling certain cookies may affect how the website functions.
4. How We Share Information
We may share information with trusted service providers and vendors that help us operate our business, including providers involved in website hosting, form processing, communications, ticketing, security, analytics, anti-spam, mapping, and related technology services.
We may also disclose information:
- when required by law, subpoena, court order, or regulatory process;
- to protect our rights, systems, personnel, customers, or the public;
- in connection with a merger, acquisition, financing, or sale of all or part of our business; or
- with your direction or consent.
5. Data Retention
We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, delivering services, maintaining business and security records, and meeting legal, contractual, tax, insurance, or regulatory obligations.
Retention periods may vary depending on the type of information, the nature of the request, and our ongoing relationship with you or your organization.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.
7. Healthcare and Sensitive Information
CCMSP supports healthcare and senior-care organizations. This Privacy Policy applies to information collected through our website and direct business interactions.
If CCMSP processes protected health information or other regulated customer data on behalf of a client, that processing is governed by separate service agreements, client instructions, and, where applicable, business associate agreements or similar contractual terms.
Please do not submit protected health information or other highly sensitive personal information through general website forms unless we specifically direct you to do so through an approved channel.
8. Your Choices and Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, subject to legal and operational exceptions.
You may also opt out of non-essential marketing communications by using the unsubscribe method in the message or by contacting us directly.
To make a privacy-related request, contact us using the information below. We may need to verify your identity before processing your request.
9. Third-Party Links and Embedded Content
Our website may contain links to third-party websites or embedded third-party content. We are not responsible for the privacy practices of third parties. Their handling of information is governed by their own policies and notices.
10. Children’s Privacy
Our website and services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children through the website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above. Your continued use of our website or services after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, contact:
Cloud Core MSP LLC
1672 S Main St, Suite B
Laurinburg, NC 28352
https://ccmsp.pro/contact/
support@ccmsp.pro