Backup & Disaster Recovery

Backup and recovery services aligned with business data priorities, monitoring, isolation, retention, recovery planning, and validation of selected recovery paths.

Backup Planning Should Hold Up When Recovery Matters Most

A useful backup strategy begins with the systems and data the organization depends on, how much data loss is acceptable, and how quickly operations need to resume. Those priorities determine backup frequency, retention, isolation, and recovery planning.

Backup monitoring and standard restore assistance differ from separately selected architecture work, scheduled restore validation, recovery runbooks, and major recovery services. The proposal and Service Guide identify which responsibilities apply.

Schedule a 15-Minute Call

Systems Backup Services Can Cover

  • File servers and shared storage
  • Windows and Linux servers
  • Business email and collaboration platforms
  • SQL and database servers
  • Virtual machines (VMware, Hyper-V)
  • EHR-adjacent configuration data
  • Network device configurations

Backup and Recovery Capabilities

Backup Policy Design

A documented policy defines which business data and systems are protected, backup frequency, storage location, retention, and the recovery priorities they support.

Automated Backup Execution

Configured backup jobs run on a defined schedule with monitoring and alerts, reducing dependence on manual execution and review.

Offsite & Cloud Copies

Backup architecture can combine local, offsite, and cloud copies to support routine restores and resilience when a site or storage system is unavailable.

Tested Restore Verification

When scheduled restore validation is selected, we test agreed recovery paths, document the result, and identify issues that need attention.

Ransomware-Resilient Design

Isolation from production systems, separated administrative access, immutable storage options, and offline copies can reduce exposure during a security incident.

Documented Recovery Plan

A recovery runbook can define system priorities, restoration sequence, decision-makers, vendor dependencies, and communication responsibilities before an incident.

Clear expectations

Your proposal explains exactly what support is included.

Your proposal lists the people, devices, locations, and services we support. Projects and on-site work are quoted separately when they are not included.

Your written proposal identifies what CCMSP is responsible for. The Service Guide explains standard scope, priorities, exclusions, and billable work, and the agreement covers business terms.

Recovery Starts with the Right Questions

RTO — Recovery Time Objective

RTO identifies how long the organization can operate without a system. It helps determine the recovery design, restoration sequence, and level of resilience required.

RPO — Recovery Point Objective

RPO identifies how much recent data loss the organization can accept. It helps determine backup frequency and whether critical systems require replication or other protection.

3-2-1 Backup Rule

A common design principle uses three copies of data, two storage types, and one offsite copy. The final architecture should reflect the organization's recovery priorities and operating requirements.

Restore Validation

When scheduled restore testing is selected, agreed recovery paths are tested and documented to show what was recovered, how long the test took, and which gaps need attention.

Align backup coverage with your recovery priorities.

A 15-minute call will clarify the systems and data that matter most, current backup responsibilities, and the appropriate next step.