Managed IT Services
Help desk, monitoring, patching, and day-to-day administration for users, devices, and the business systems your team relies on.
Learn more Owner-Led Managed IT for the Carolinas One call for business
One call for business
technology support.
Cloud Core MSP handles the issue, brings in the right technology provider when needed, and keeps your team informed until the next step is clear.
What happens after you contact us
A clear process from the first report to a confirmed result.
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Tell Us What Happened
Describe what is not working, who is affected, and how the business is impacted. You do not need to identify the responsible vendor first.
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We Check the Environment
We review the systems we manage, reproduce the issue when possible, and collect the evidence needed to identify the cause.
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We Bring In the Right Provider
If the resolution depends on an internet, software, phone, copier, or cloud provider, we contact them with the relevant technical details and manage the handoff.
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We Confirm the Result
We update your team, document relevant changes, and verify whether the work is complete or another action is required.
Owner Involvement
Meet Jerame → The owner remains involved in service delivery.
Cloud Core MSP is owned and operated by Jerame Trunnell, an IT infrastructure professional with more than 20 years of experience. Jerame is directly involved in onboarding, major escalations, service review, and planning, giving leadership a clear path when a decision is needed.
Services for the systems your team uses every day
Cloud Core MSP supports users, devices, security, recovery, cloud platforms, phones, and compliance-sensitive environments.
Cyber Security
Endpoint and email protection, staff training, security monitoring, and improvements based on the risks facing your organization.
Learn moreBackup & Disaster Recovery
Monitored backups, restore testing, and recovery plans for outages, equipment failure, user mistakes, and cyber incidents.
Learn moreCloud Services
Cloud platform administration, migrations, identity controls, and support for organizations using cloud and on-premises systems together.
Learn moreHIPAA & Compliance Support
HIPAA-aware support for access controls, technical safeguards, documentation, and staff training in environments that handle protected health information.
Learn moreVoIP Services
Hosted phone systems, mobile calling, call routing, number transfers, and managed cutovers for business communications.
Learn moreBuilt for organizations where technology interruptions affect essential work
Cloud Core MSP focuses on municipalities, senior living and care environments, healthcare organizations, and small and mid-sized businesses that need dependable support across users, locations, and specialized systems.
Municipalities
Town halls, utilities, public works, and other local government teams that need reliable support, stronger security, and a clear escalation path.
Senior Living & Care
Senior living communities that depend on stable infrastructure, secure access, and support that does not disrupt resident care or staff workflows.
Healthcare & Clinics
Practices and care environments that need HIPAA-aware support for access, continuity, and vendor-dependent clinical systems.
Small & Mid-Sized Businesses
Businesses that need dependable support, stronger security, and better recovery planning without building a full internal IT department.
Buyer Guide
Featured Guide Questions to ask before choosing an IT provider.
Use our guides to compare pricing, onboarding, escalation, backup, security, and vendor handling before you begin a sales conversation.
Browse Resources →How to Choose a Managed Service Provider
A checklist for comparing service scope, response paths, documentation, and provider fit.
Read the guide →Ready for clearer technology support?
In 15 minutes, we will learn what your team needs, explain how we work, and tell you plainly whether Cloud Core MSP is a fit.