Technical experience with direct responsibility for client service.
Jerame Trunnell is the owner and principal consultant of Cloud Core MSP, a managed IT services provider based in Laurinburg, North Carolina.
He works directly with clients to improve daily support, maintain useful documentation, coordinate technology vendors, and plan changes to the systems their teams depend on.
Jerame has more than 20 years of experience designing, deploying, and supporting business technology, including Microsoft 365, backups, networks, Wi-Fi, VoIP, firewalls, security controls, and identity systems.
Before Cloud Core MSP, Jerame served in technical project leadership and previously operated ComputerGeeksIT, a consulting firm focused on infrastructure deployments for small and mid-sized businesses, hospitality, retail, and commercial clients.
At Cloud Core MSP, he remains involved when a client is onboarded, a service standard is set, a serious issue is escalated, or a major technology decision is planned.