IT Support for Assisted Living and Memory Care
One accountable technology contact for resident connectivity, staff systems, care-platform infrastructure, and the vendors involved across each community.
Technology for Residents, Staff, and Community Operations
Assisted living communities support several groups on the same campus. Residents and families expect reliable connectivity, staff need access to care and administrative systems, and memory care operations may also rely on wander management, access control, cameras, and other connected systems.
Cloud Core MSP supports the covered devices, networks, access, and services around those needs. When an issue involves care software, an internet provider, phone carrier, access-control company, or another vendor, staff have one place to start.
For systems that handle electronic protected health information, we can support selected technical safeguards and documentation. The organization retains responsibility for its compliance program, policies, and regulatory decisions.
For multi-site operators, we help standardize account management, documentation, network design, and support responsibilities while respecting the needs of each community.
Schedule a 15-Minute CallTechnology Areas We Support
- Resident, family, and guest Wi-Fi
- Separated staff and operational access
- Care-platform connectivity and printing
- Staff workstations, tablets, and mobile devices
- Networks for access control, cameras, and wander management
- Selected backup, security, and recovery services
- Vendor coordination and multi-site documentation
Support Across the Assisted Living Community
Resident and Family Connectivity
Wi-Fi for residents, families, and guests, with coverage and access designed around the layout and daily use of each community.
Separated Staff and Guest Access
Separate network access for staff, residents, guests, care systems, and administrative work so each group reaches only the services it needs.
Care-Platform Infrastructure
Support for the workstations, printers, network access, and identity services around platforms such as MatrixCare and PointClickCare, with software-vendor coordination when needed.
Staff and Community Systems
Support for covered tablets, workstations, and mobile devices, plus network support around cameras, electronic access controls, and wander-management systems.
Selected Security and Continuity Services
Selected access controls, device protection, monitoring, backup, and recovery services for covered systems, with responsibilities documented before service begins.
Multi-Site and Vendor Coordination
Consistent account, documentation, and support practices across communities, plus coordination with care-software, internet, telecom, access-control, and other providers.
One point of contact for technology across your community
In 15 minutes, we can discuss resident and staff needs, current vendor responsibilities, and the technology issues taking time from your team.